OFFICE POLICY
Insurance Policy
Dental insurance benefits vary by plan and are different from medical insurance. We encourage patients to review their insurance benefit information so they understand their coverage, limitations, deductibles, and estimated out-of-pocket responsibility.
As a courtesy, Endodontic Studio | Oakton will help verify benefits and provide an estimate of your insurance coverage before treatment when possible. Please note that any estimate provided by your insurance company is not a guarantee of payment. Final benefit determination is made by your insurance carrier after the claim is submitted.
We are happy to file insurance claims on behalf of our patients. However, the patient is ultimately responsible for any balance not paid by insurance. If your insurance pays less than estimated, you will be responsible for the remaining balance. If your insurance pays more than estimated, a credit or refund will be issued as appropriate.
Cancellations
We kindly ask that patients provide at least 48 hours’ notice if an appointment needs to be rescheduled or cancelled. Because endodontic appointments are reserved specifically for each patient, appointments cancelled with less than 24 hours’ notice may be subject to a cancellation fee.
Financial Policy
Payment is due at the time services are provided. For your convenience, we accept cash, debit cards, and major credit cards, including Visa, MasterCard, Discover, and American Express.
We also offer patient financing through Cherry and CareCredit, which may help patients manage out-of-pocket costs for treatment not fully covered by insurance.